Sales Engineer (SE) – Japan
Array Networks (www.arraynetworks.com), a leader in application delivery and security, is seeking a bright, motivated, and effective Sales Engineer to join our sales organization – focused on pre-sales activities for Array’s Japanese customers and partners. The SE will work closely with the Array Japan sales team and strategic partners in all aspects of the technical pre-sales and implementation process from requirements analysis to successful evaluation. In addition, the SE will design and propose complex technical design information in response to customer requirements.
Job Description:
- Work closely with the Array sales team in all aspects of the technical pre-sales and implementation process from requirements analysis to product demo to successful evaluation
- Troubleshoot customer issues and navigate customer environment in support of opportunities
- Work closely with product management, marketing, engineering and technical support teams
- Manage continuous feedback from customers and prospects to the product management team
- Work with sales and marketing teams to develop technical sales information and tools
- Develop and deliver customized technical sales presentations
- Evangelize product and features on Webinars, at user groups and conferences and seminars
- Assist in the management and maintenance of RFP/RFI responses and field knowledge base
- Manage and conduct technical training to customers, partners, and sales team
Requirements:
- Ability to design, propose and convey complex technical design information in response to customer requirements
- At least 5-10 years of successful sales and systems engineer or systems consultant experience at medium to large companies
- Experience with or knowledge of application delivery (load balancing) and security solutions
- Experience with or knowledge of VPNs and secure remote access solutions (SSL VPN)
- Experience with or knowledge of web application security (WAF) solutions preferred
- Strong administration skills for Windows and Unix (Linux, Solaris)
- Strong networking skills including troubleshooting TCP, IP, HTTP etc.
- Knowledge and understanding of network/security issues and solutions
- Strong problem-solving, troubleshooting, and debugging skills
- Willingness to travel throughout Japan
- Ability to acquire new technical skills quickly and contribute to a wide range of projects
- A self-starter, highly motivated and able to work productively with minimal guidance
- Excellent verbal and written communication skills
- BS EE/CS or equivalent experience