Sales Engineer (SE) – Japan

Array Networks (www.arraynetworks.com), a leader in application delivery and security, is seeking a bright, motivated, and effective Sales Engineer to join our sales organization – focused on pre-sales activities for Array’s Japanese customers and partners. The SE will work closely with the Array Japan sales team and strategic partners in all aspects of the technical pre-sales and implementation process from requirements analysis to successful evaluation. In addition, the SE will design and propose complex technical design information in response to customer requirements.

Job Description:

  • Work closely with the Array sales team in all aspects of the technical pre-sales and implementation process from requirements analysis to product demo to successful evaluation
  • Troubleshoot customer issues and navigate customer environment in support of opportunities
  • Work closely with product management, marketing, engineering and technical support teams
  • Manage continuous feedback from customers and prospects to the product management team
  • Work with sales and marketing teams to develop technical sales information and tools
  • Develop and deliver customized technical sales presentations
  • Evangelize product and features on Webinars, at user groups and conferences and seminars
  • Assist in the management and maintenance of RFP/RFI responses and field knowledge base
  • Manage and conduct technical training to customers, partners, and sales team

Requirements:

  • Ability to design, propose and convey complex technical design information in response to customer requirements
  • At least 5-10 years of successful sales and systems engineer or systems consultant experience at medium to large companies
  • Experience with or knowledge of application delivery (load balancing) and security solutions
  • Experience with or knowledge of VPNs and secure remote access solutions (SSL VPN)
  • Experience with or knowledge of web application security (WAF) solutions preferred
  • Strong administration skills for Windows and Unix (Linux, Solaris)
  • Strong networking skills including troubleshooting TCP, IP, HTTP etc.
  • Knowledge and understanding of network/security issues and solutions
  • Strong problem-solving, troubleshooting, and debugging skills
  • Willingness to travel throughout Japan
  • Ability to acquire new technical skills quickly and contribute to a wide range of projects
  • A self-starter, highly motivated and able to work productively with minimal guidance
  • Excellent verbal and written communication skills
  • BS EE/CS or equivalent experience